Standard A/V Support

This information applies to OEC's Core customers, which include:

• • JSOE Core Departments (BE, CNE, CSE, ECE, MAE, SE, JSOE Dean's office)

  • active MOU Agreement (Physical Sciences (CHEM, MATH, PHYS,  SPS Dean's office), QI)

OEC provides a standard level of Audio/Visual support for our Core Customers.

Each department has a defined list of conference rooms. OEC is available as the first line of support for A/V questions/issues that come up for events within these spaces.

Services available:

• • Questions about the usage of the equipment within the space

  • Documentation/Tips & Tricks: If you need assistance for events via Zoom or in-person, OEC can point you to documentation that we think is most relevant and helpful, and answer specific questions you have 

  • Event Setup Support: If you need assistance before an event to ensure A/V equipment is working for what you need, please reach out to ask for assistance

  • Equipment issues in department-owned conference rooms: OEC can provide troubleshooting of the situation and try to resolve

    • • • NOTE that if it is determined that the issue is with equipment managed by the AVDI team in ITS, then ITS would need to be contacted for further assistance

        • https://blink.ucsd.edu/technology/media/audiovisual/index.html